How to tell you're in an Uber
Identify your driver. In your Uber app or the SMS’s we send, you’ll have the drivers name. Make sure that you double check that the driver is in fact the one you’ve requested. Also, the drivers should be using your name to identify you – if they don’t, ask for their name. This two-way use of displayed names can avoid a lot of issues. And be on the lookout because rolling out soon in an app update, we’ll be pushing a photo of your driver to your phone to make this even easier!Lastly, please please please if you think you’ve hopped a ride with a non-Uber driver and want to avoid any cancellation fees or no-show penalties email us at firstname.lastname@example.org.We work hard at Uber to provide you with the ride of your life…every time…but we can’t do that if you’re in the wrong car! So call your driver if needed, check for the iPhone running the UberDriver app, and identify your driver by name. Now, sit back, relax and enjoy the ride.Stay safe, Uber on, and hit us up on Twitter at @Uber_SF or @Uber_NYC!